Digital Engagement Specialist

Outstanding opportunity for a Digital Engagement Specialist to join our growing team and lead the focus on digital platform enhancement and oversight at Better Place Australia.

  • Career location pin Cheltenham
  • Career location pin Full Time

Better Place Australia has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives”. As a community focused not-for-profit organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 25 locations in Victoria.

The Role

The position holder works closely with the Executive Manager (Digital and Corporate Communications) and other key stakeholders with a focus on introducing and developing innovative website experiences, human-centred website design and analysis of website data.

The appointee to this role will assume responsibility for creating new landing pages, maintaining and updating website content, monitoring and optimising website performance, and managing website functionality and appearance.  Key deliverables include:

  • Creation of high quality, shareable website/digital content with a view to raising brand awareness
  • Engagement of sector and policy making audiences through the curation of website/digital content that is relevant, innovative and responsive to the organisational and community needs
  • Optimise user experience (UX), technical performance and search engine performance of Better Place’s website(s)
  • Monitor web traffic and other metrics and prepare bi-monthly status reports

Required Qualifications and Experience

Prospective candidates will possess extensive experience in a similar role with demonstrable experience in designing and creating websites and digital products. Highly developed computer and literacy and systems proficiency is required together with depth of experience in contemporary digital marketing platforms.  Proficiency in digital marketing, online community engagement and a deep understanding of social media metrics is also essential.  Other essential criteria include excellent technical and analytical skills, excellent attention to detail and highly developed written and verbal communication skills.  A proven ability to function effectively with a high degree of autonomy will be well regarded.  The ability to think creatively and develop innovative solutions will be a distinct advantage.

This role would appeal to candidates seeking an opportunity to make a difference in ending digital exclusion.

Workplace Flexibility

Here at Better Place Australia we embrace flexible ways of working including work from home. We encourage you to talk to us about what flexibility might look like for you and your individual needs.

Better Place Australia offers a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference. As an equal opportunity employer, we aim to create an inclusive environment where differences including gender, age, culture, disability, sexuality and family and caring responsibilities are valued. We invite you to be part of a not for profit organisation that fosters a diverse workplace.

Apply Today

This position is based in our Cheltenham Head Office on a full time basis

Please note that pursuant to the Acting Chief Health Officer’s COVID-19 Mandatory Vaccination Direction (No 5), Better Place Australia requires employees to be vaccinated with an approved COVID-19 Vaccination and to provide evidence of vaccination by way of uploading a Digital Vaccination Certificate to our HRIS Information System (ConnX). You will be provided with relevant information including compliance dates during the recruitment process.

Our organisation is committed to child safety and satisfactory completion of a Working with Children Check and National Police Check are mandatory for the preferred candidate.


Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted. Apply today – we look forward to hearing from you.

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Position Description

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