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Mediation helps to resolve issues that are causing distress between people. This may be arguments between parties in conflict, it is a guided negotiation process that is particularly useful when communication has broken down.

Resolving conflict

Mediation is a process that involves a professional, compassionate and skilled practitioner helping people in conflict explore their options and reach agreements. The process is confidential and designed to provide better outcomes for all concerned.

The mediator is neutral and impartial and can help people communicate effectively, to focus on what is important to both parties and facilitate workable agreements.

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